Enterprise mouse settings not saving

[Iamthehuman]

Hello -

New user. When I restart my computer for any reason, the settings I change in the Mac settings do not save. I found this out after spending an hour or so setting up my own shortcuts, macros, radial menus, etc. when I restarted, all gone.

I recreated them - then saved them manually using the export function. I restarted as a test and they are gone again. But I’m able to import the settings. While this is a fix of sorts, this feels like it shouldn’t be the case.

Am I doing something wrong? I’m on a Mac Studio, sequoia. Connected directly.

[skmiec]

Hi Iamthehuman,

For what application do you set your custom settings?

[Iamthehuman]

I create the settings in the official settings under OSX System settings, then 3D Connexion at the bottom. No third party use.

Screenshot 2026-01-23 at 9.08.13 AM.png (231.64 KiB) Viewed 295 times

[skmiec]

Hi

Thank you for information. I wanted to ask what application was selected under configure drop-down? Was it Any application?

[Iamthehuman]

I don’t think that should matter, should it?

I made changes in the autodesk selection for fusion. When I restart my computer, those changes are no longer present in the autodesk selection. I have to reload my settings. The work around works, but it feels like it should just automatically load with your last used settings, shouldn’t it?