Button Assignments Keep Getting Lost

[AJay_Smoothie]

Every time I setup button assignments in the software, within a few days they are lost. Occasionally they'll last a while longer, but sooner than later, they always get reset to the default button assignments. It'll even happen while I'm using the mouse.

This happens on all 3 of my computers and it is completely infuriating.

What can we do to keep assignments I've set?

W11 on all systems
SpaceMouse Compact & Wireless
Yes, I updated the drivers & software

[skmiec]

Hi AJay_Smoothie

On your PCs do you have some specific admin policies?
For example user settings from location C:\Users\$user\AppData\Roaming\3Dconnexion are stored in specific location under admin privileges?

[AJay_Smoothie]

I verified that it is not under any special admin privileges. System, $user$, and admin all have the same permissions.

[AmroSalih]

You may want to contact the Technical Support here at 3Dconnexion and open a new support request.
You then can share your driver profiles on the affected systems.
Please visit https://3dconnexion.com/support/.