Unhandled exception

[helicrash333]

Hi All.

I am using Inventor 2009. I tried firing up IV this morning and got an error stating.

An unhandled exception occurred in your 3DxWare driver session, would you like to save a diagnostic file?

I save the file and my SpaceNavigator doesn't work. I just DL'd the latest driver and reboot the system and get the same error. It seems to work with Google Earth and in a picture viewer environment. Also when I say yes to creat the .DMP file I can't find that file.

Any Ideas

Joe Sienko

[rstadie]

Hi Joe,

I guess that either your configuration scg-file for Inventor or the registry entries for 3Dx Inventor are messed -up.

Please try the following:
A) Stop 3DxWare driver
B) Rename the folder

Code: Select all

%appdata%\3Dconnexion\3DxWare\profiles

to

Code: Select all

%appdata%\3Dconnexion\3DxWare\profiles.bak

C) Start 3DxWare driver and check if the error occurs

If this does not help, try the following:

A) Stop 3DxWare driver again
B) Open the registry and rename

Code: Select all

HKEY_CURRENT_USER\Software\3Dconnexion\3Dconnexion Add-In for Inventor\

to

Code: Select all

 HKEY_CURRENT_USER\Software\3Dconnexion\3Dconnexion Add-In for Inventor.bak\

C) Start the 3DxWare driver and check if the error occurs

I will also send a PM with my contact details to you - I would be interested in receiving your profiles.bak folder or HKEY_CURRENT_USER\Software\3Dconnexion\3Dconnexion Add-In for Inventor.bak to check what caused this issue.

[helicrash333]

I am not sure I understand rename the folder from to. I can't find a folder named %appdata% where should I look for this?

Joe

[rstadie]

You can open windows explorer and type %appdata% in the Address Bar.
Windows will then open the application data folder for the current user.

My username is rstadie, so %appdata% on my machine resolves to C:\Documents and Settings\rstadie\Application Data\

[helicrash333]

Robert,

That seems to have fixed the problem. Not sure how it got hosed up but everything is good again. I only started using this thing a month ago and really see how much I like it when it is taken away. WOW.

Joe