LED Disable is unintendedly Enabled while waking Windows

henryjanssen · Post by **henryjanssen** » Thu May 10, 2007 9:41 am

Hello,

I disabled the blue LED in my Space Navigator.

LED Disable is unintendedly Enabled again while I wake Windows from Sleep Mode.

In the Menu the "LED Disable marker" remains marked when the blue LED's in the Space Navigator light up again.

What must I do to keep the blue LED's disabled permanently?

Thank you for your response, Kind regards

Post by **jwick** » Thu May 10, 2007 9:51 am

Hello henryjanssen,

Sorry but there is not currently a way of doing this. I'll file an enhancement request for adding this functionality.

Jim
3Dx Software Development

Post by **ngomes** » Thu May 10, 2007 10:53 am

jwick wrote:I'll file an enhancement request for adding this functionality.

Just for the reference of those interested, the enhancement request has been assigned the tracking number 4469.

Mitchell · Post by **Mitchell** » Sat May 10, 2008 1:48 pm

Hello,
I noticed the exact same thing. I use the latest drivers on my vista 64 sp1. Any news on this one?
And I am new here so what does "tracking number 4469" mean?

Thanks.

Mitchell · Post by **Mitchell** » Sat May 10, 2008 1:52 pm

Hey, that's a coincidence. Last post is exactly a year ago!

Post by **ngomes** » Mon May 12, 2008 1:46 am

Hi Mitchell,

We track issues with our software using an internal database. The "number" is how you can reference one in particular.

Enhancement 4469 is marked to be resolved in an upcoming revision of our software, The schedule for that new version is not yet public.

Maggy · Post by **Maggy** » Wed Feb 11, 2009 1:16 am

What's the current status of "enhancement 4469"?

I installed an update a few days ago, LEDs stayed off for two days even after reboot and wake up from hibernate. Since last wake up they're on and I'm not able to find a way to turn them off.
There's currently a black bag over the puck. I wish I could open the puck and remove these horrible LEDs

Post by **jwick** » Wed Feb 11, 2009 7:30 am

4469 is marked as Fixed for our next 3DxSoftware release.

martinmb · Post by **martinmb** » Wed Mar 04, 2009 4:12 pm

In the mean time you could try setting the device power management properties to allow wake. I was having this problem on vista 64 bit.

Device manager => Human interface device => HID-compliant device => Power management tab => check allow this device to wake computer.

This fixed it for me hope it works for others.

(Space Navigator pe)