Google Earth 6.0.1.2032 unhandle exception in 3Dxware

Questions and answers about 3Dconnexion devices on Windows.

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HPW
Posts: 6
Joined: Fri Dec 29, 2006 11:21 am
Location: Germany

Google Earth 6.0.1.2032 unhandle exception in 3Dxware

Post by HPW »

Just installed 3DxSoftware32_v3-12-3_r1057 and tried to use it with Google Earth 6.0.1.2032 but 3Dxware shows an error-dialog with a unhandled exception and it ask if I like to save a diagnostic-file for 3dxware. Then a standard MS dialog pops up and ask if I like to send a error report for 3Dsrv. Google Earth starts then and the controller in options gets deactivated.

3Dxware works fine with all demos and utilitys and in Sketchup 7+8.
(Windows XP Pro german)
Hans-Peter
UtaSH
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Re: Google Earth 6.0.1.2032 unhandle exception in 3Dxware

Post by UtaSH »

Hi HPW,

please delete all Saved Configurations that might be related to Google Earth.

If you still get crash reports please send the dump file to the email address I will send you in a PM. Please describe when exactly you get the crash:
  • Just the moment if you touch the cap of the device?
  • After a while?
  • When pressing any button of the 3D mouse?
  • When pressing a specific button of the 3D mouse?
Post here if you sent the dump file. I will then see if the dump file gives us any information.
HPW
Posts: 6
Joined: Fri Dec 29, 2006 11:21 am
Location: Germany

Post by HPW »

Hi Uta,

Deleting the saved configuration solved my problem.
No more crashes on start of google earth.

Related question:

When 3DConnexion-Driver is running (ControlPanelIcon in Tray) and I start Google earth then it uses the SpaceNavigator.
When I shut down the ControlPanel (LED no more blue light) and then I start Google Earth, it does not start the 3DConnexion-driver itself.
Starting Google Sketchup does this.

Any config option to let Google Earth start the driver?
Hans-Peter
UtaSH
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Post by UtaSH »

HPW wrote:Hi Uta,

Deleting the saved configuration solved my problem.
No more crashes on start of google earth.
Cool! 8)
HPW wrote:Related question:

When 3DConnexion-Driver is running (ControlPanelIcon in Tray) and I start Google earth then it uses the SpaceNavigator.
When I shut down the ControlPanel (LED no more blue light) and then I start Google Earth, it does not start the 3DConnexion-driver itself.
Starting Google Sketchup does this.

Any config option to let Google Earth start the driver?
No, sorry. This feature is implemented in the Sketchup plugin. Google Earth does not have this.
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