Space Navigator - unhandled exception in Inventor

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ultraslack
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Joined: Tue Jun 05, 2007 4:59 am

Space Navigator - unhandled exception in Inventor

Post by ultraslack »

Hi,

I've been using the Navigator for a while in Inventor, but it's stopped working and I can't see any reason for it.

When I load Inventor now I get an error message "An unhandled exception occurred in your 3DxWare driver session, would you like to save a diagnostic file?"

I've installed the latest driver, and also tried reinstalling the drivers off the CD, but with the same problem. I haven't updated Inventor either, so I can't understand why this has started happening.

Any ideas? I have the dump file I can post if that is any help.

Thanks
agoenczi
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Space Navigator - unhandled exception in Inventor

Post by agoenczi »

Hi ultraslack

Could you confirm the generation of that diagnostic file? If you already have that file send me a private message and I will give you an address whereto you should send it.
agoenczi
ngomes
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Post by ngomes »

Hi ultraslack,

Does the error also happens when you start the driver before launching Inventor?
Nuno Gomes
agoenczi
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Space Navigator - unhandled exception in Inventor

Post by agoenczi »

Hi ultraslack

Could you specify exactly what 3DxSoftware release did you install? It would be extremely helpful in analysing the log file you sent.

Thank you!
agoenczi
jwick
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Post by jwick »

Hello ultraslack,

Please also turn the driver log file option on (3DxWare GUI-> tools->Write log file) and send that log file to the same address you used previously. The file will be in %APPDATA%\3dconnexion\3dxware\3dxware.log.

Thanks.
Jim
3Dx Software Development
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