Navigator not working correctly

Questions and answers about 3Dconnexion devices on Windows.

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JimCordwell
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Joined: Wed Aug 29, 2007 1:45 am

Navigator not working correctly

Post by JimCordwell »

Have just received my space navigator, I've installed it on my desktop and it does not work correctly. Install on another machine works ok.

It seems all the inputs count up continously on my machine? So google always rotates in one direction regardless of input, image viewer zooms out on the image and places it bottom right.
:?:
Bryan
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Post by Bryan »

Dear Mr. Jim Cordwell,


Would you be so kind as to forward us a bit more information so we may do a complete and through job of trouble shooting your issue:
  • Operating Platform:
    Application:
    Application Version:
    3DxSoftware Version:
The device seems to be okay as it is working well on the second machine. There is something different about your system causing you not to observe the same behavior.

What would be the differences between the two machines?

Have you tried 'Calibration"?

Sincerely,
Bryan G.
JimCordwell
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Joined: Wed Aug 29, 2007 1:45 am

Post by JimCordwell »

Hi Bryan,

OS is XP Pro (SP2), I'm using the 3DxSoftwarePE_v3-4-2.exe (Latest)

The device is otherwise fine, i've tried it on 2 other machines and no problem.

The effect is the same in all the apps I have tried. In the chicken demo for example the head rotates to its right and stays there.

Under my own dev environment I can see that the 6 axes count up continously as any movement is applied. Calibration has no effect on this.

looking at the drivers my machine loads I see the device is using dyncal.sys the other machines do not have this. If I remove this driver I cannot use the device at all (not properly installed in device manager)

Strangely If I have the DynCal.sys installed and plug into a port not previously used for this device it works OK. That is until I either unplug it or reboot.

This seems to me like a driver issue, I'll keep trying....
JimCordwell
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Joined: Wed Aug 29, 2007 1:45 am

Post by JimCordwell »

Hi Bryan,

OS is XP Pro (SP2), I'm using the 3DxSoftwarePE_v3-4-2.exe (Latest)

The device is otherwise fine, i've tried it on 2 other machines and no problem.

The effect is the same in all the apps I have tried. In the chicken demo for example the head rotates to its right and stays there.

Under my own dev environment I can see that the 6 axes count up continously as any movement is applied. Calibration has no effect on this.

looking at the drivers my machine loads I see the device is using dyncal.sys the other machines do not have this. If I remove this driver I cannot use the device at all (not properly installed in device manager)

Strangely If I have the DynCal.sys installed and plug into a port not previously used for this device it works OK. That is until I either unplug it or reboot.

This seems to me like a driver issue, I'll keep trying....
gaborg
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Joined: Fri Aug 31, 2007 4:43 pm

Post by gaborg »

JimCordwell wrote:
Strangely If I have the DynCal.sys installed and plug into a port not previously used for this device it works OK. That is until I either unplug it or reboot.
same problem, no matter which port I use!

OS is XP Pro (SP2), 3DxSoftwarePE_v3-4-2.exe (Latest) on gigabyte m55s-s3 (nvidia nforce 550 chipset) with amd athlon x2
urfin
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Post by urfin »

Did anyone found a solution for this?
I've got now the same problem with Win XP Prof (SP3) 32bit
jwick
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Post by jwick »

All this is just a guess.

We don't use DynCal.sys. It may be something that someone else is slipping into the HID stack. The name "Dynamic Calibration" would seem to imply that it is looking for, and stopping, drifting joysticks. IOW, if a device is producing data constantly, it subtracts it. If it produces negative data, it inverts it (joysticks only have positive values). All that sounds like it would conflct with the 3Dx device.

How did you get DynCal.sys. Did you get it with a piece of hardware? A game? That driver should not be looking at devices that are not joysticks...like your 3Dx device.
urfin
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Post by urfin »

Dyncal.sys is used by the Keyboard (from Cherry) and the mous (a VX Revolution from Logitech) without it, they cannot be used.

Which driver file is normally used for the SpaceNavigator and how can I make Windows to use that file?

With driver from RBC9 the SN works as it should do, but there also was the dyncal.sys loaded.
But this couldn't be the problem. Before I install the driver from RBC9, I had the same problem as now.
jwick
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Post by jwick »

Are you sure dyncal.sys came with your Logitech mouse, or has it just attached itself to your Logitech mouse driver stack?

I have a Logitech VX mouse and no DynCal.sys anywhere in sight.
urfin
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Post by urfin »

I don't know where the dyncal.sys come from, I can only say that it is used by several HID's.
ngomes
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Post by ngomes »

Hi urfin,

Is it possible that you still have software installed from a game controller, perhaps no longer in use?

3Dconnexion does not ship DynCal.sys. To the best of our knowledge, neither does Logitech in their mouse software.

Searching for DynCal.sys finds this on a forum for the range of Logitech G* keyboards.
Nuno Gomes
urfin
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Post by urfin »

Yeah, this was the solution! Deinstalling a software named VirbationGameDeviceDriver solve it. It is possible that it was installed with the driver of a cheap gamepad.

Thank you a lot!
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