3dsmax 2013 won't recognize Space Pilot Pro

[Fred]

In the step for the clean install it asked you to locate files under
C: --> Documents and Settings --> [Username] --> Application Data --> 3Dconnexion --> 3DxWare --> profiles


You said you donot have a Documents and settings folder this is for Win XP only.
Which is correct you have Win 7

You file location is:
C: --> Users --> [Username] --> AppData -->Roaming---> 3Dconnexion --> 3DxWare --> profiles

Once you locate the folder profiles you delete the contents inside.
These files are where the button mappings for the device are saved.

[Rocketman33]

Hi Fred

Thanks for sticking with me on sorting the problem. I finally found the button mappings folders; Windows had kindly seen to make these hidden folders! I have found and deleted these and again followed the clean up of the rest of the files as previously described. All now WORKS! Thanks again