3Dconnexion Forum

AmroSalih wrote: ↑Thu Sep 11, 2025 4:18 am You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/

The problem was in driver.
After re-installation, buttons work

AmroSalih wrote: ↑Thu Sep 11, 2025 4:18 am You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/

Indeed, my bad!

Hello,

Today the side buttons completely stopped working.
This happened after updating the BIOS and drivers (video and others).
The settings were reset to factory defaults, but even the default ones don’t work in any apps.

Does anyone know how to fix this?

Hi there, I've run into something similar when setting mouse buttons to copy/paste functions globally. It sounds like the macro might be triggering before the system registers the selection, especially if it's happening fast :( :( I confirm. If there is no delay between text selection and copy, it'...

skmiec wrote: ↑Tue Jul 22, 2025 10:40 pm I meant exmaples of application where you see the problem.

I forgot to mention that it doesn't matter what app you use, the behaviour is the same

I meant exmaples of application where you see the problem. I found the reason. The problem in delay between the actions "highlight text" -> "click "copy button" -> "switch window" -> "click "paste" button". If you do everything quickly as I use...

skmiec wrote: ↑Mon Jul 07, 2025 10:50 pm Hi sokolyk

Can you please share in what application do you see this problem and which version of the driver do you use?

The driver's versions
3DxWare 10.9.6.699
3DxWinCore 17.9.6.21741

Driver reboot and system reboot don't help

I recently encountered this problem again.

Indeed, stupid mistake, the driver wasn't updated. With 3DxWare 10.9.6.699 there is no issue with one-click copy.

Post can be closed

Hello, Basically I program side buttons as "copy"/"paste" in all applications. Sometimes, clicking on "copy" and then "paste", it inserts previously copied selection. I need to click twice to ensure copy of selected text. I tried to configure the text commands...

Hello,

I have a problem with side buttons response.
I use side buttons as "copy"/"paste" a lot in all applications.
Unfortunately sometimes, clicking in copy button and paste after, it inserys previously copied selection.