CadMouse crappy scrolling

Questions and answers about 3Dconnexion devices on macOS.

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marcarch
Posts: 168
Joined: Mon Oct 22, 2018 9:41 am

CadMouse crappy scrolling

Post by marcarch »

With or without Smart Scrolling.
Scrolling is like unresponsive/inverted at times: scrolling backwards jumps up and than down and vice versa.
Are these drivers or connection issues?

CadMouse is connected over bluetooth
AADA
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Posts: 1
Joined: Mon Apr 08, 2024 3:38 am

Re: CadMouse crappy scrolling

Post by AADA »

Hello Marcarch,

Please report the issue via the 3Dconnexion support form:

https://3dconnexion.com/uk/support-request/login/
wjhaynes884
Posts: 3
Joined: Fri Mar 28, 2025 10:15 am

Re: CadMouse crappy scrolling

Post by wjhaynes884 »

Marcarch,

Did you ever get this resolved?

I am having the same issues with CadMouse Pro Wireless using bluetooth and also with just connecting directly with USB-C cord.

A single click forward sometimes works as expected, but randomly zooms out, or reverses direction on its own.

I have reinstalled the driver and contacted support. But, they are not getting me any answers.

I love the hardware but am frustrated with driver situation with macOS not getting the attention needed from 3Dconnexion.
wjhaynes884
Posts: 3
Joined: Fri Mar 28, 2025 10:15 am

Re: CadMouse crappy scrolling

Post by wjhaynes884 »

My issue with the scroll wheel turned out to be a hardware issue. 3Dconnexion replaced my mouse with a new one as it was still under warranty. Thanks 3Dconnexion!
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