Can't allocate buttons of Space Pilot. Solidworks Pro 2011

Questions and answers about 3Dconnexion devices on Windows.

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Q1nny
Posts: 5
Joined: Mon Nov 28, 2011 7:03 am
Location: Scotland

Can't allocate buttons of Space Pilot. Solidworks Pro 2011

Post by Q1nny »

Hi.

I am running Windows 7 on a Virtual Machine on my iMAC.

I can't seem to allocate a full list of Solidworks Pro 2011 commands to my Space Pilot!

Everything worked fine on my old PC, and I don't remember having any issues setting it up a few years ago! But now almost all of the commands seem not to be available for allocation using the Button Configuration on the 3D Connexion control panel! For Instance I always allocate "Normal to" to button 6 ... but the ""Normal to" command is not there!

I have re-installed the 3D Connexion drivers already.

Can anyone point me in the right direction to try and sort this out?

Thanks
Regards

Q1nny
UtaSH
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Re: Can't allocate buttons of Space Pilot. Solidworks Pro 20

Post by UtaSH »

Hi Q1nny,

I don't know if it helps in your situation, but a new installation of SolidWorks might help. We have had reports from users who were missing commands and they could solve the problem with a new installation of SolidWorks.
Q1nny
Posts: 5
Joined: Mon Nov 28, 2011 7:03 am
Location: Scotland

Post by Q1nny »

I have re-installed Solidworks, but no joy!!
Regards

Q1nny
Bryan
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Button Mapping Unavailable after updating SolidWorks

Post by Bryan »

Dear Q1nny,

When SolidWorks is updated, if you find that the button mapping is no longer working the issue is typically due to a registry key remaining from the previous version's installation. You may find that the button mapping categories are not being populated - this is also an indication that the issue is due to a registry key.

To correct the problem you can use the clean install steps for the 3Dconnexion software at http://www.3dconnexion.com/faq/28 . The path listed for Vista is also correct for Windows 7. After removing the registry keys listed , one additional registry key needs to be removed from the SolidWorks add-in keys.

In ‘HKEY_LOCAL_MACHINE’ and under ‘Software’ and ‘SolidWorks' there is a folder named 'AddIns'. In the 'AddIns' folder the registry key for the 3Dconnexion add-in is the one that begins with "7B9E5...". Select this key on the left then look at the values on the right. You should see 3Dconnexion listed there. This will confirm that you have located the correct registry key that needs to be deleted .[HKEY_LOCAL_MACHINE|Software|SolidWorks|AddIns|7B9E5...] Removing this registry key will allow the Solidworks 2012 add-in to install correctly. Complete the clean install steps and make sure SolidWorks is closed when the 3Dconnexion software is installed.

Sincerely,
Bryan
The more things change, the more they remain the same. ; ^ )
Q1nny
Posts: 5
Joined: Mon Nov 28, 2011 7:03 am
Location: Scotland

Post by Q1nny »

Howdy.

I have followed the instructions to the letter several times, but I still can't get all of the commands on my spacepilot!

At present my spacepilot is just a fancy lump of plastic on my desk!!

Regards

Q1nny
Regards

Q1nny
Barbara
Posts: 534
Joined: Fri May 14, 2010 11:11 am

Post by Barbara »

Hello Q1nny-

Button mapping for your SpacePilot needs to be done from the Customize Buttons editor within SolidWorks 2011 rather than from the 3Dconnexion Control Panel. This is the editor that has the application commands such as 'Normal To'.

The button mapping tab in 3Dconnexion Properties has only general commands and is intended for applications that do not have an internal editor.

In SolidWorks 2011 you can access the 'Customze Buttons' from the 3Dx pop-up menu by pressing the "Panel" on the SpacePilot. The pop-up menu is the one shown in the 3DMouseNews window that opens when you first open SolidWorks with the 3DxSolidWorks add-in installed.When you open the the button mapping editor you will find the command categories shown with a hammer icon. Double-clicking on the hammer icon opens the categories to display the commands.
--------------
Barbara
Q1nny
Posts: 5
Joined: Mon Nov 28, 2011 7:03 am
Location: Scotland

Post by Q1nny »

Got it. Space Pilot is fully working again. Thanks or your help.
Regards

Q1nny
innov8
Posts: 18
Joined: Fri May 13, 2011 12:29 pm

Post by innov8 »

Hi,
I'm running SolidWorks 2012sp1 on a Win7 64bit i7 machine, and use a Spacepilot.

I just moved from SW 2011 to 2012, and the Button Mapping Panel Add-In inside SW 2012 is missing the entire tool selection tree that should be on the left-hand side.
Which means you cannot map any tools to the buttons. Even the Front, Left, Right, Top, Fit, Esc, Control, Alt, and Shift keys on the SP won't work, and I've never had to manually assign these.

This was a clean install on a brand new hard drive.

I've also gone through the "clean uninstall procedure" linked above and installed the non-beta software, which apparently has an Add-In for SW 2012 that works as it should.

it worked flawlessly on 2011.
please help
Bryan
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Post by Bryan »

Dear innov8,

When SolidWorks is updated, if you find that the button mapping is no longer working, the issue is typically due to a registry key remaining from the previous version's installation. You may also find that the button mapping categories are not being populated - this is also an indication that the issue is due to a registry key.

To correct the problem you can use the clean install steps for the 3Dconnexion software at http://www.3dconnexion.com/faq/28 . The path listed for Vista is also correct for Windows 7. After removing the registry keys listed , one additional registry key needs to be removed from the SolidWorks add-in keys.

In ‘HKEY_LOCAL_MACHINE’ and under ‘Software’ and ‘SolidWorks' there is a folder named 'AddIns'. In the 'AddIns' folder the registry key for the 3Dconnexion add-in is the one that begins with "7B9E5...". Select this key on the left then look at the values on the right. You should see 3Dconnexion listed there. This will confirm that you have located the correct registry key that needs to be deleted .[HKEY_LOCAL_MACHINE|Software|SolidWorks|AddIns|7B9E5...] Removing this registry key will allow the Solidworks 2012 add-in to install correctly. Complete the clean install steps and make sure SolidWorks is closed when the 3Dconnexion software is installed.

Sincerely,
Bryan
The more things change, the more they remain the same. ; ^ )
innov8
Posts: 18
Joined: Fri May 13, 2011 12:29 pm

Post by innov8 »

This was a clean installation of Win7, Solidworks 2012, and 3dxware on a brand new drive, though I have now re-installed 2 different versions of the 3dxware several times.

I've gone through the clean install procedure several times now, and can get the add-in installed with the non-beta software (3.15? Not sure... ) to register the buttons with that, but not the add-in installed with the beta software.

Also, when cleaning the registry, that one key in solidworks/addin is not labeled as a 3dconnexion value.
Thanks for the reply
Bryan
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Location: Rochester NY

Solidworks Plug In Behavior with the Beta Drivers

Post by Bryan »

Dear innov8,

This forum is only for users of our regular 3DxSoftware Suite, currently 3.15.2. Behaviors of the experimental Beta driver is being handled directly by the developers, giving you the highest level of support as they are developing these drivers. The Beta Driver's behavior may be changing on a daily basis. The Forum dedicated to the Beta is '3DxWare 10 Beta Forum'. You would want to post your questions concerning the behavior you may expect in SolidWorks, using the Beta Software, there.

Sincerely,
Bryan g.
The more things change, the more they remain the same. ; ^ )
Newsignguy
Posts: 1
Joined: Fri Apr 17, 2015 8:58 am

Re: Can't allocate buttons of Space Pilot. Solidworks Pro 20

Post by Newsignguy »

I just received a spacepilot pro at my new job. I installed the software and updated it. I run solidworks 2015 and have the latest service pack. When I click on the button mapping button in the toolbar in solidworks it brings up the button mapping box, but the tools tree is empty.
Button mapping panel.jpg
Button mapping panel.jpg (118.94 KiB) Viewed 15474 times
Any suggestions?
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